Quick answers below. Can't find yours? Our team replies within one working day.
None at all. Upload your plan, answer a few questions and the planner does the technical work. Our design team is there whenever you want a human eye.
Yes — creating layouts and comparing options is free. You only pay if you order furniture or book extended design support.
A photo of a paper plan, a sketch with measurements, a PDF from your landlord or agent — anything readable. Rough dimensions are enough to start.
Yes. Enter your room's length, width and height manually and mark doors and windows — it takes about two minutes.
It combines your room dimensions, door and window positions, and your lifestyle answers with proven space-planning rules, then generates several distinct layout options for you to compare.
Yes. Drag, rotate and swap furniture freely. The planner flags anything that blocks a door, window or walkway.
Every recommendation is checked against your actual dimensions, including opening clearances — a wall bed is only suggested if it opens fully in your room.
Yes. Add custom items with their measurements and plan around the pieces you're keeping.
Yes. Wall beds and large transformable pieces are installed by trained partners. Delivery times are shown per product before you order.
We recommend professional installation for safety and warranty reasons, and it's included with every wall bed order.
A review of your layout with a designer, furniture and material advice, and help finalising the plan — by video call or message, whichever suits you.
Yes. Multi-room projects are handled by our design team — book a consultation and we'll scope it together.
30 days for unused furniture in original condition. Installed wall beds and made-to-order items have specific conditions shown at checkout.
Five years on transformation mechanisms and frames, two years on fabrics and finishes.
Yes — we offer volume planning, trade conditions and coordinated installation for multi-unit projects. Contact our partnerships team.